Refund Policy

Last updated: [DATE]

This Refund Policy applies to purchases made through BMP and explains when refunds are available. Card payments are processed by our merchant of record, Paddle, who also handles refunds on our behalf.

1. Digital credits

Credits and Unlimited passes are digital goods delivered immediately to your account. Because they are consumed on use, all sales are final once credits are added to your account, except where a refund is required by applicable law.

2. When we refund

• You were charged twice (duplicate purchase) for the same order.
• You were charged but the credits were not added to your account and we cannot add them.
• A refund is required by applicable consumer law.

3. When we do not refund

• Credits that have already been used.
• Change of mind after credits have been added.
• Accounts suspended or terminated for violating our Terms of Service.

4. How to request a refund

Email bmpappofficial@gmail.com with your account email, the order/transaction reference, and a description of the issue. We aim to respond within 5 business days. Refunds, when approved, are issued to the original payment method via Paddle.

5. Statutory rights

This policy does not limit any rights you may have under applicable consumer protection laws in your jurisdiction.